Frequently Asked Questions

Are your products made in the UK?

Yes, all of our products are manufactured and assembled in our London workshop.

What is the warrantee?

All of our products come with a 3 year warrantee. Please see our Terms for full details.

How sturdy are your products?

Our products are built to last. Every care has been taken in design and manufacture to ensure you will enjoy your furniture for many years to come.

How long will it take to receive my furniture?

All items are made to order. Lead time can vary depending on time of year and how busy we are. We publish our current lead tImes on the product page and will make every effort to provide the product within those dates.

Can I buy your furniture in any shops?

No, due to the bespoke nature of our furniture, it is only available via our website.

Is your furniture environmentally friendly?

We manufacture in traditional methods that create little or no waste, using sustainable materials like FSC wood and recyclable steel. We are passionate about sustainability and source locally wherever possible. None of our raw materials are imported by air freight. All our timber is from Certified FSC Forests, all our steel is fully CE and ISO certified. Our oils and paints meet BS accreditation. We powder-coat our metal in-house, where we can be sure of the quality of the process, reduce waste and oversee responsible ecological disposal.

Is powder-coating a strong finish?

The powder coating process produces a long-lasting and durable, hard finish that is both protective and decorative. Demonstrating more resistance to impact, moisture, chemicals, and extreme weather than most liquid coatings of similar thickness, powder coatings offer a part or product greater protection from scratches, chipping, abrasions, corrosion, fading, and general wear. For coloured powder coatings, even after being subjected to extreme environments, the colour remains brilliant and vibrant. This durability makes powder coatings well-suited for abrasive, high traffic, or high use areas, as well as diminishes the need for future coating touch-ups or replacement.

What if the colour is not as I expected?

As every piece is made to order, we are unable to change items due to colour. Please order samples of our frame and wood finishes prior to placing orders for furniture.

Do you plan to expand your range?

Yes, we are actively working on prototypes for future pieces. If you have any suggestions, please feel free to email us.